Our pricing are always changing as we constantly review and adjust our pricing in line with the latest exchange rate to offer you the best value.
We accept Visa, MasterCard and PayPal. For all other credit cards payments, you can use the PayPal option at checkout.
For all products that offer a tracked delivery service, you can find the tracking details by clicking on our “track your order” link below. Track my order.
If an item hasn’t arrived, please first check in our track order page and find out if it has been ‘tracked’. If so, you will then be able to keep track of where your order is. If a product hasn’t been tracked and it’s taken longer than the time specified on the relevant product page on the site, please contact us directly via the links below. We will get back to within 48 hours.
If a product is faulty (which we are pleased to say is rare), then we will do our utmost to fix the situation and will offer a replacement or full refund.
You will simply be required to take photo proof of the faulty product and the packaging it arrived in within two days of receipt of delivery and send the photo direct to our email.
Any refunds will be credited back to you using your original payment method, e.g. PayPal, Online Credit or credit card.
Yes, you are able to select an alternative address to your billing address at checkout. So if you would like to send a gift directly to a loved one simply add these details at checkout.